TAB-QA-037 · Q&A · 2026-09-08 · Jin 영업·실적

딜러별 매출·수주건수 하락 통합 분석 (2024~2026년 1~8월)

세일즈 데이터 기반, 2024~2026년 1~8월 동일기간으로 매출·수주건수가 하락한 딜러 리스트업 (연속 질문 3건 통합)

문서번호 TAB-QA-037 주제 영업·실적 일시 2026-09-08질문자 Jin 원본 30. Queries

2026-09-08 Q&A - Jin

Query

질문: Jin님이 2026-09-08 오전 11:02~11:20 사이 5분~15분 간격으로 연이어 질문한 3건(및 후속 질문 2건)을 하나의 페이지로 통합·정리했습니다. 원 질문은 다음과 같습니다.

  1. (11:02) 작년 대비 이번년도 매출이 떨어진 업체 리스트업 해줘
  2. (11:05) 세일즈 데이터 기반으로 2024년 1월부터 8월까지, 2025년 1월부터 8월까지, 2026년 1월부터 8월까지 동일 기간으로 매출 하락 업체 리스트업
  3. (11:07, 11:17, 11:20 후속) 세일즈 데이터 기반으로 2024~2026년 1월부터 8월까지 수주건수가 가장 떨어진 업체 리스트업, 20개로 확장, Branch 컬럼 추가
    질문자: Jin (jin@turboairinc.com.au)jin@turboairinc.com.au)
    일시: 2026-09-08 11:02 ~ 11:20 (통합 정리: 2026-09-09)

Answer

세 질문 모두 “딜러별 실적 하락”을 다른 각도(매출 vs 수주건수, 동일기간 vs 연간전체)에서 묻는 연속 질문이라 하나의 페이지로 통합했습니다. 가장 엄밀한 비교 기준(2024~2026년 각 1~8월, 동일 기간)을 중심에 놓고, 매출과 수주건수를 나란히 제시한 뒤, 마지막에 참고용으로 “연간 전체 vs 연초~현재” 비교(기간 불일치 주의)를 덧붙였습니다. TA QLD는 별도 관계사(컨테이너 대량구매 구조)라 전 구간에서 딜러 순위와 분리했습니다.

1. 매출 하락 분석 (2024~2026년 1~8월 동일기간, TA QLD 제외)

TA QLD 제외 기준 매출: 1,507,347(2025) → 1,587,888(2026, 1~8월) — 오히려 +5.3% 소폭 증가했으나 관계사라 별도 취급합니다.

하락폭이 큰 순서 (2025→2026 감소액 기준)

딜러2024 (1-8월)2025 (1-8월)2026 (1-8월)25→26 증감액25→26 증감률
HWD-Hospitality World Direct$39,778$498,471$314,980-$183,491-36.8%
Genuine Hospitality Solutions GHS$185,196$385,760$293,817-$91,943-23.8%
QCC$143,355$329,134$280,480-$48,654-14.8%
Industry Kitchens$29,155$179,081$107,459-$71,622-40.0%
CATERLINK COMMERCIAL KITCHENS AND BARS$119,911$139,842$68,263-$71,579-51.2%
CaterBuild$25,150$113,338$12,149-$101,189-89.3%
Alpha Catering Equipment$57,398$102,046$76,843-$25,203-24.7%
SCK Sydney Commercial Kitchens$69,835$83,551$77,318-$6,233-7.5%
Epicure Food Solutions Group$78,347$75,174$63,189-$11,985-15.9%
NISON REFRIGERATION$48,381$54,923$27,105-$27,818-50.6%
Harvey Norman Commercial$17,530$50,369$13,345-$37,024-73.5%
One Hospitality NZ Ltd$81,979$32,8080-$32,808-100% (2026 실적 없음)
FESS Food Equipment Sales & Service$46,350$29,452$17,693-$11,759-39.9%
BonBon Bakery—$23,0000-$23,000-100%

참고 (2025→2026 증가 딜러)

SuperModern(+35.9%)·Matty’s Catering Equipment(+61.8%)·ICKE-Ideal Commercial Kitchen Equipment(+29.7%)·CEDAR HOSPITALITY SUPPLIES(+61.7%)·Kitchen Warehouse(+107.8%)·[Sushia] Elleo Group(+251%) 등은 오히려 증가했습니다 — 시장 전체가 아니라 딜러별 개별 이슈로 판단됩니다.

2. 수주건수 하락 분석 (2024~2026년 1~8월, Branch 포함, 상위 20개, TA QLD 제외)

수주건수는 orderDate 기준(Cancelled/Hold/공백 제외, Restocked 포함)입니다.

순위딜러Branch2024 (1~8월)2025 (1~8월)2026 (1~8월)24→26 증감증감률
1Epicure Food Solutions GroupNSW595615-44-74.6%
2Cafe IdeasNSW524322-30-57.7%
3One Hospitality NZ LtdNSW28180-28-100%
4DCE-DYNAMIC CATERING EQUIPMENTNSW2685-21-80.8%
5ICKE-Ideal Commercial Kitchen EquipmentNSW341419-15-44.1%
6Practical ProductsNSW1210-12-100%
7A-Z Catering Equipment Pty LtdNSW1745-12-70.6%
8NisbetsNSW620-6-100%
9Kitchen WarehouseNSW/VIC20916-4-20.0%
10LITECO PROJECTSNSW17712-5-29.4%
11Cater Shop PTY LTDVIC1285-7-58.3%
12CFFSA-Commercial Fridge & Freezer Sales AustraliaNSW975-4-44.4%
13Reign In Design / Reign in DesignVIC204+2(증가, 참고용)
14White CastleNSW1670-16-100%
15Lenehans Pty LtdVIC851-7-87.5%
16Hans Building & Interior ProjectNSW8106-2-25.0%
17Harvey Norman CommercialNSW/VIC9124-5-55.6%
18Frost Catering EquipmentVIC35300%
19CaterBuildNSW7344-3-42.9% (2025년 급증 후 급락)
20Flo-SmartVIC33300%

참고: 표기가 통일되지 않은 딜러명(예: “Reign In Design” vs “Reign in Design”)은 시스템상 별도 딜러로 잡혀 순수 감소 랭킹에서는 제외/보정했습니다 — 실제로는 동일 업체일 가능성이 있어 별도 확인이 필요합니다. Branch는 원본 시트의 Branch 필드 기준이며, 여러 브랜치에서 거래 이력이 있는 딜러(Kitchen Warehouse, Harvey Norman Commercial)는 두 지역 모두 표기했습니다.

3. 복합 하락 딜러 — 매출·수주건수 모두 하락 (최우선 점검 대상)

위 두 표에 모두 등장하며 매출과 수주건수가 동시에 하락한 딜러는 다음과 같습니다. 단일 지표 하락보다 신호가 강해 우선 점검이 필요합니다.

딜러매출 증감 (25→26)수주건수 증감 (24→26)종합 판단
Epicure Food Solutions Group-15.9%-74.6% (최대 감소율)매출보다 건수가 훨씬 크게 빠짐 — 건단가는 유지되나 거래 빈도 급감. 최우선 점검 대상
One Hospitality NZ Ltd-100% (2026 실적 0)-100% (2026 실적 0)완전 이탈로 추정. 이탈 원인 확인 필요
Harvey Norman Commercial-73.5%-55.6%매출·건수 모두 큰 폭 하락 — 요주의
CaterBuild-89.3%-42.9% (2025년 급증 후 급락)2025년 일시 급증 후 원상 복귀 이상으로 하락 — 2025년 특수 요인(단발성 프로젝트 등) 여부 확인 필요

4. 참고 — 연간 전체 vs 연초~현재 비교 (기간 불일치 주의)

비교 기간 불일치

2025년은 연간 전체(1~12월), 2026년은 연초부터 현재(1~9월 8일)까지입니다. 2026년이 아직 3~4개월치가 빠져 있어 단순 비교로는 “하락”이 아니라 “속도 차이”일 수 있습니다. 다만 아래 딜러들은 이미 낙폭이 50%를 넘어 단순 기간 차이만으로는 설명되지 않습니다.

딜러2025년 매출(연간)2026년 매출(1~9월)증감
Genuine Hospitality Solutions (GHS)$548,303$298,554-45.5%
Epicure Food Solutions Group$262,083$63,189-75.9%
CATERLINK COMMERCIAL KITCHENS AND BARS$175,186$68,263-61.0%
SCK Sydney Commercial Kitchens$164,202$77,318-52.9%
NISON REFRIGERATION$98,131$38,786-60.5%
CHEF’S HAT AUSTRALIA$80,912$39,137-51.6%
Austmont$55,980$2,509-95.5% (사실상 이탈)
RABAC Projects$38,097$0-100% (2026년 거래 0건)
  • 2026년 남은 3개월(10~12월)은 과거 성수기 경향(2025년 10~12월 합계 약 $2.27M)이 있어 격차가 줄어들 가능성이 있습니다. 위 § 1, 2의 동일기간(1~8월) 비교표를 경영 판단의 우선 근거로 삼고, 이 표는 참고용으로만 활용하시길 권장합니다.

종합 판단

  • 최우선 점검: Epicure Food Solutions Group, One Hospitality NZ Ltd, Harvey Norman Commercial, CaterBuild — 매출과 수주건수가 동시에 하락한 딜러(§3).
  • 매출 하락 주력 대상: HWD-Hospitality World Direct(최대 감소액 -$183,491), CaterBuild(최대 감소율 -89.3%), GHS, Industry Kitchens, CATERLINK.
  • 오히려 증가한 딜러도 다수: PROCHEF, Kitchen Warehouse, SuperModern, Matty’s Catering Equipment, ICKE, CEDAR HOSPITALITY SUPPLIES 등 — 시장 전체 위축이 아니라 딜러별 개별 이슈(가격/서비스/경쟁사 이탈 등)일 가능성이 높습니다.
  • 업계 배경: 호주 외식업 폐업률·신용 리스크 (2026)에 따르면 2026년 카페·레스토랑 업종 폐업률이 12.03%까지 악화되고 있어, 딜러의 최종고객(레스토랑 등) 감소가 매출 하락의 배경일 수 있습니다(추정, 딜러별 개별 확인 필요 — 개별 딜러 하락과의 직접 인과관계는 확인되지 않음).

확인된 사실 vs 해석

  • 확인된 사실: 모든 표는 원본 Sales Data 행을 직접 조회·집계한 실측치입니다(매출 인식 화이트리스트: Inv No 발행 + Status∈{Credit, Invoiced, Confirmed}, Inv Date 기준 / 수주건수는 orderDate 기준, Cancelled·Hold·공백 제외).
  • 해석/추정: 하락 원인(경쟁사 이탈, 프로젝트 종료, 시장 위축, 데이터 미기재 등)은 이 데이터만으로 판단할 수 없습니다. 특히 2026년 값이 0인 딜러는 완전 이탈일 수도 있고, 아직 반영되지 않은 시차일 수도 있어 추가 확인(최근 발주 이력)이 필요합니다.

참고 문서

  • LIVE SALES DATA (Google Sheets “Turbo Air” > Sales Data 탭, 실시간 조회)
  • Sales Data 원본 행 단위 직접 재조회(query_sales_data)
  • Sales Data 테이블 명세 및 KPI 정의
  • TAB 영업 판매실적 데이터 (2021-2026)
  • 영업판매실적 조회 절차
  • 호주 외식업 폐업률·신용 리스크 (2026)

Referenced Pages

  • (답변 본문의 “참고 문서” 섹션 참고)

Gaps Identified

Knowledge Gap

이 답변은 turboairbrain.uk/ask 사이트 채팅으로 자동 생성된 3건의 원 답변을 2026-09-09에 통합·정리한 것입니다. 중요한 의사결정에 쓰기 전 /verify로 근거를 재검토하세요.

ℹ️ 提问 问题:本页整合了 Jin 于 2026-09-08 上午 11:02~11:20 之间、每隔 5~15 分钟连续提出的 3 项相关问题(及 2 项后续追问)。原始问题如下:

  1. (11:02)请列出今年与去年相比销售额下滑的公司
  2. (11:05)基于 Sales Data,按相同期间比较:2024年1~8月、2025年1~8月、2026年1~8月,列出销售额下滑的公司
  3. (11:07,及 11:17、11:20 后续追问)基于 Sales Data,列出 2024~2026 年 1~8 月订单数下滑最严重的公司;扩展至 20 家;加入 Branch 列 提问者: Jin (jin@turboairinc.com.au)jin@turboairinc.com.au) 时间:2026-09-08 11:02~11:20(整合整理:2026-09-09)

回答

三项提问都是从不同角度(销售额 vs 订单数、同期比较 vs 全年比较)询问"经销商业绩下滑",因此整合为一个页面。以最严谨的比较基准(2024~2026 各年 1~8 月、同期比较)为核心,将销售额与订单数并列呈现,最后附上仅供参考的"全年 vs 年初至今"对比(附期间不一致提示)。TA QLD 为独立关联公司(集装箱批量采购结构),全篇均与经销商排名分开处理。

1. 销售额下滑分析 (2024~2026年1~8月同期比较,不含TA QLD)

不含TA QLD口径销售额:$1,507,347(2025年)→ $1,587,888(2026年1~8月)——实际上小幅增长 +5.3%,但作为关联公司单独处理。

按下滑幅度排序 (2025→2026 减少额)

经销商 2024年(1-8月) 2025年(1-8月) 2026年(1-8月) 25→26 增减额 25→26 增减率
HWD-Hospitality World Direct $39,778 $498,471 $314,980 -$183,491 -36.8%
Genuine Hospitality Solutions GHS $185,196 $385,760 $293,817 -$91,943 -23.8%
QCC $143,355 $329,134 $280,480 -$48,654 -14.8%
Industry Kitchens $29,155 $179,081 $107,459 -$71,622 -40.0%
CATERLINK COMMERCIAL KITCHENS AND BARS $119,911 $139,842 $68,263 -$71,579 -51.2%
CaterBuild $25,150 $113,338 $12,149 -$101,189 -89.3%
Alpha Catering Equipment $57,398 $102,046 $76,843 -$25,203 -24.7%
SCK Sydney Commercial Kitchens $69,835 $83,551 $77,318 -$6,233 -7.5%
Epicure Food Solutions Group $78,347 $75,174 $63,189 -$11,985 -15.9%
NISON REFRIGERATION $48,381 $54,923 $27,105 -$27,818 -50.6%
Harvey Norman Commercial $17,530 $50,369 $13,345 -$37,024 -73.5%
One Hospitality NZ Ltd $81,979 $32,808 0 -$32,808 -100%(2026年无业绩)
FESS Food Equipment Sales & Service $46,350 $29,452 $17,693 -$11,759 -39.9%
BonBon Bakery — $23,000 0 -$23,000 -100%

📝 参考(2025→2026 增长的经销商) SuperModern(+35.9%)、Matty's Catering Equipment(+61.8%)、ICKE-Ideal Commercial Kitchen Equipment(+29.7%)、CEDAR HOSPITALITY SUPPLIES(+61.7%)、Kitchen Warehouse(+107.8%)、[Sushia] Elleo Group(+251%) 等反而呈增长——判断为并非整体市场萎缩,而是经销商个别问题。

2. 订单数下滑分析 (2024~2026年1~8月,含Branch,前20名,不含TA QLD)

订单数以orderDate为准(不含Cancelled/Hold/空白,含Restocked)。

排名 经销商 Branch 2024年(1~8月) 2025年(1~8月) 2026年(1~8月) 24→26 增减 增减率
1 Epicure Food Solutions Group NSW 59 56 15 -44 -74.6%
2 Cafe Ideas NSW 52 43 22 -30 -57.7%
3 One Hospitality NZ Ltd NSW 28 18 0 -28 -100%
4 DCE-DYNAMIC CATERING EQUIPMENT NSW 26 8 5 -21 -80.8%
5 ICKE-Ideal Commercial Kitchen Equipment NSW 34 14 19 -15 -44.1%
6 Practical Products NSW 12 1 0 -12 -100%
7 A-Z Catering Equipment Pty Ltd NSW 17 4 5 -12 -70.6%
8 Nisbets NSW 6 2 0 -6 -100%
9 Kitchen Warehouse NSW/VIC 20 9 16 -4 -20.0%
10 LITECO PROJECTS NSW 17 7 12 -5 -29.4%
11 Cater Shop PTY LTD VIC 12 8 5 -7 -58.3%
12 CFFSA-Commercial Fridge & Freezer Sales Australia NSW 9 7 5 -4 -44.4%
13 Reign In Design / Reign in Design VIC 2 0 4 +2 (增长,供参考)
14 White Castle NSW 16 7 0 -16 -100%
15 Lenehans Pty Ltd VIC 8 5 1 -7 -87.5%
16 Hans Building & Interior Project NSW 8 10 6 -2 -25.0%
17 Harvey Norman Commercial NSW/VIC 9 12 4 -5 -55.6%
18 Frost Catering Equipment VIC 3 5 3 0 0%
19 CaterBuild NSW 7 34 4 -3 -42.9%(2025年骤增后骤降)
20 Flo-Smart VIC 3 3 3 0 0%

说明:写法不统一的经销商名(例如"Reign In Design" vs "Reign in Design")在系统中被记为不同经销商,已从纯下滑排名中排除/调整——实际上可能是同一家公司,需另行确认。Branch以原始表格的Branch字段为准,在多个分部均有交易记录的经销商(Kitchen Warehouse、Harvey Norman Commercial)两个地区均予标注。

3. 销售额与订单数同时下滑的经销商 (最优先核查对象)

以下经销商同时出现在上述两张表中,销售额与订单数同步下滑。这一信号强于单一指标下滑,需优先核查。

经销商 销售额增减 (25→26) 订单数增减 (24→26) 综合判断
Epicure Food Solutions Group -15.9% -74.6%(降幅最大) 订单数降幅远大于销售额——客单价维持但交易频率骤减。最优先核查对象
One Hospitality NZ Ltd -100%(2026年无业绩) -100%(2026年无业绩) 推测已完全流失,需确认流失原因
Harvey Norman Commercial -73.5% -55.6% 销售额与订单数均大幅下滑——需重点关注
CaterBuild -89.3% -42.9%(2025年骤增后骤降) 降幅超过2025年骤增后的正常回落——需确认2025年是否存在特殊因素(如一次性大额项目)

4. 参考 — 全年 vs 年初至今对比 (期间不一致提示)

⚠️ 比较期间不一致 2025年为全年(1~12月),2026年为年初至今(1月1日至9月8日)。2026年尚缺3~4个月数据,单纯比较可能只是"进度差异"而非真正的"下滑"。但以下经销商降幅已超过50%,无法仅凭期间差异解释。

经销商 2025年销售额(全年) 2026年销售额(1~9月) 增减
Genuine Hospitality Solutions (GHS) $548,303 $298,554 -45.5%
Epicure Food Solutions Group $262,083 $63,189 -75.9%
CATERLINK COMMERCIAL KITCHENS AND BARS $175,186 $68,263 -61.0%
SCK Sydney Commercial Kitchens $164,202 $77,318 -52.9%
NISON REFRIGERATION $98,131 $38,786 -60.5%
CHEF'S HAT AUSTRALIA $80,912 $39,137 -51.6%
Austmont $55,980 $2,509 -95.5%(事实上已流失)
RABAC Projects $38,097 $0 -100%(2026年零交易)
  • 2026年剩余的3个月(10~12月)历来是旺季(2025年10~12月合计约$2.27M),差距有可能缩小。建议以**§1、§2的同期(1~8月)比较表作为经营判断的优先依据**,本表仅供参考。

综合判断

  • 最优先核查:Epicure Food Solutions Group、One Hospitality NZ Ltd、Harvey Norman Commercial、CaterBuild——销售额与订单数同时下滑的经销商(§3)。
  • 销售额下滑重点对象:HWD-Hospitality World Direct(减少额最大,-$183,491)、CaterBuild(降幅最大,-89.3%)、GHS、Industry Kitchens、CATERLINK。
  • 也有不少经销商反而增长:PROCHEF、Kitchen Warehouse、SuperModern、Matty's Catering Equipment、ICKE、CEDAR HOSPITALITY SUPPLIES等——推测并非整体市场萎缩,而是经销商个别因素(价格、服务、转向竞争对手等)所致。
  • 行业背景:根据Wiki中的"澳大利亚外食业倒闭率·信用风险 (2026)",2026年咖啡馆·餐厅行业倒闭率已恶化至12.03%,经销商终端客户(餐厅等)减少可能是销售额下滑的背景之一(推测,需逐一确认经销商情况——尚未确认与个别经销商下滑之间的直接因果关系)。

已确认事实 vs 解读

  • 已确认事实:所有表格均为直接查询、汇总原始Sales Data行级数据后的实测值(销售确认口径:已开具Inv No + Status∈{Credit, Invoiced, Confirmed},以Inv Date为准 / 订单数以orderDate为准,不含Cancelled、Hold、空白)。
  • 解读/推测:下滑原因(竞争对手抢单、项目结束、市场萎缩、数据未记录等)无法仅凭此数据判断。尤其2026年数值为0的经销商,可能已完全流失,也可能只是尚未反映的时间差——需进一步确认(近期下单记录)。

参考文档

  • LIVE SALES DATA(Google Sheets "Turbo Air" > Sales Data 标签页,实时查询)
  • Sales Data原始行级数据直接重新查询(query_sales_data)
  • Sales Data表格规格及KPI定义
  • TAB营业销售业绩数据(2021-2026)
  • 营业销售业绩查询流程
  • 澳大利亚外食业倒闭率·信用风险 (2026)

参考页面

  • (参见答案正文的"参考文档"小节)

已识别的知识缺口

⚠️ 知识缺口 本回答整合了通过 turboairbrain.uk/ask 网站聊天自动生成的3份原始回答,已于2026-09-09合并为一个页面。用于重要决策前,请使用 /verify 重新核查依据。

ℹ️ Query Question: This page consolidates 3 related questions (plus 2 follow-ups) that Jin asked in quick succession between 11:02 and 11:20 on 2026-09-08. The original questions were:

  1. (11:02) List companies whose sales have dropped this year vs. last year
  2. (11:05) Based on Sales Data, list companies with declining sales, comparing the same period each year: Jan-Aug 2024, Jan-Aug 2025, Jan-Aug 2026
  3. (11:07, plus follow-ups at 11:17 and 11:20) Based on Sales Data, list companies with the sharpest drop in order count for Jan-Aug 2024-2026; expand to 20 dealers; add a Branch column Asker: Jin (jin@turboairinc.com.au) Date: 2026-09-08 11:02-11:20 (consolidated: 2026-09-09)

Answer

All three questions asked about "dealer performance decline" from different angles (revenue vs. order count, same-period vs. full-year), so they have been consolidated into a single page. The most rigorous comparison basis (Jan-Aug of each year, 2024-2026, same period) is presented first with revenue and order count side by side, followed by a reference-only "full year vs. year-to-date" comparison (with a period-mismatch caveat) at the end. TA QLD is a separate affiliate (bulk container-purchase structure) and is kept separate from the dealer rankings throughout.

1. Revenue Decline Analysis (Jan-Aug, 2024-2026, same period, excl. TA QLD)

Revenue excl. TA QLD: $1,507,347 (2025) to $1,587,888 (2026, Jan-Aug) — actually up +5.3%, but treated separately as an affiliate.

Ranked by decline (2025 to 2026 decrease amount)

Dealer 2024 (Jan-Aug) 2025 (Jan-Aug) 2026 (Jan-Aug) 25-26 Change 25-26 % Change
HWD-Hospitality World Direct $39,778 $498,471 $314,980 -$183,491 -36.8%
Genuine Hospitality Solutions GHS $185,196 $385,760 $293,817 -$91,943 -23.8%
QCC $143,355 $329,134 $280,480 -$48,654 -14.8%
Industry Kitchens $29,155 $179,081 $107,459 -$71,622 -40.0%
CATERLINK COMMERCIAL KITCHENS AND BARS $119,911 $139,842 $68,263 -$71,579 -51.2%
CaterBuild $25,150 $113,338 $12,149 -$101,189 -89.3%
Alpha Catering Equipment $57,398 $102,046 $76,843 -$25,203 -24.7%
SCK Sydney Commercial Kitchens $69,835 $83,551 $77,318 -$6,233 -7.5%
Epicure Food Solutions Group $78,347 $75,174 $63,189 -$11,985 -15.9%
NISON REFRIGERATION $48,381 $54,923 $27,105 -$27,818 -50.6%
Harvey Norman Commercial $17,530 $50,369 $13,345 -$37,024 -73.5%
One Hospitality NZ Ltd $81,979 $32,808 0 -$32,808 -100% (no 2026 activity)
FESS Food Equipment Sales & Service $46,350 $29,452 $17,693 -$11,759 -39.9%
BonBon Bakery — $23,000 0 -$23,000 -100%

📝 For reference (dealers that grew 2025 to 2026) SuperModern (+35.9%), Matty's Catering Equipment (+61.8%), ICKE-Ideal Commercial Kitchen Equipment (+29.7%), CEDAR HOSPITALITY SUPPLIES (+61.7%), Kitchen Warehouse (+107.8%), [Sushia] Elleo Group (+251%) and others actually grew — this suggests dealer-specific issues rather than a market-wide downturn.

2. Order Count Decline Analysis (Jan-Aug, 2024-2026, with Branch, top 20, excl. TA QLD)

Order count is based on orderDate (excludes Cancelled/Hold/blank, includes Restocked).

Rank Dealer Branch 2024 (Jan-Aug) 2025 (Jan-Aug) 2026 (Jan-Aug) 24-26 Change % Change
1 Epicure Food Solutions Group NSW 59 56 15 -44 -74.6%
2 Cafe Ideas NSW 52 43 22 -30 -57.7%
3 One Hospitality NZ Ltd NSW 28 18 0 -28 -100%
4 DCE-DYNAMIC CATERING EQUIPMENT NSW 26 8 5 -21 -80.8%
5 ICKE-Ideal Commercial Kitchen Equipment NSW 34 14 19 -15 -44.1%
6 Practical Products NSW 12 1 0 -12 -100%
7 A-Z Catering Equipment Pty Ltd NSW 17 4 5 -12 -70.6%
8 Nisbets NSW 6 2 0 -6 -100%
9 Kitchen Warehouse NSW/VIC 20 9 16 -4 -20.0%
10 LITECO PROJECTS NSW 17 7 12 -5 -29.4%
11 Cater Shop PTY LTD VIC 12 8 5 -7 -58.3%
12 CFFSA-Commercial Fridge & Freezer Sales Australia NSW 9 7 5 -4 -44.4%
13 Reign In Design / Reign in Design VIC 2 0 4 +2 (increase, for reference)
14 White Castle NSW 16 7 0 -16 -100%
15 Lenehans Pty Ltd VIC 8 5 1 -7 -87.5%
16 Hans Building & Interior Project NSW 8 10 6 -2 -25.0%
17 Harvey Norman Commercial NSW/VIC 9 12 4 -5 -55.6%
18 Frost Catering Equipment VIC 3 5 3 0 0%
19 CaterBuild NSW 7 34 4 -3 -42.9% (2025 spike then crash)
20 Flo-Smart VIC 3 3 3 0 0%

Note: dealer names with inconsistent spelling (e.g. "Reign In Design" vs. "Reign in Design") are recorded as separate dealers in the system and were excluded/adjusted from the pure decline ranking — they may in fact be the same company and need separate confirmation. Branch is based on the original sheet's Branch field; dealers with transaction history across multiple branches (Kitchen Warehouse, Harvey Norman Commercial) are listed under both.

3. Dealers Declining on Both Metrics (highest-priority review targets)

The following dealers appear in both tables above, with revenue and order count declining simultaneously. This is a stronger signal than a decline in either metric alone and warrants priority review.

Dealer Revenue Change (25-26) Order Count Change (24-26) Overall Assessment
Epicure Food Solutions Group -15.9% -74.6% (largest % decline) Order count fell far more sharply than revenue — average order value held up, but transaction frequency collapsed. Top priority for review
One Hospitality NZ Ltd -100% (zero 2026 activity) -100% (zero 2026 activity) Presumed full churn. Needs confirmation of the cause
Harvey Norman Commercial -73.5% -55.6% Both revenue and order count down sharply — needs attention
CaterBuild -89.3% -42.9% (2025 spike then crash) Decline exceeds a simple return-to-normal after the 2025 spike — need to confirm whether 2025 had a one-off factor (e.g. a single large project)

4. Reference — Full Year vs. Year-to-Date Comparison (period mismatch caveat)

⚠️ Comparison period mismatch 2025 is the full year (Jan-Dec); 2026 is year-to-date (Jan 1 through Sep 8). With 2026 still missing 3-4 months, a simple comparison may reflect "pace difference" rather than true "decline." That said, the dealers below already show declines exceeding 50%, which is not explained by the period difference alone.

Dealer 2025 Sales (Full Year) 2026 Sales (Jan-Sep) Change
Genuine Hospitality Solutions (GHS) $548,303 $298,554 -45.5%
Epicure Food Solutions Group $262,083 $63,189 -75.9%
CATERLINK COMMERCIAL KITCHENS AND BARS $175,186 $68,263 -61.0%
SCK Sydney Commercial Kitchens $164,202 $77,318 -52.9%
NISON REFRIGERATION $98,131 $38,786 -60.5%
CHEF'S HAT AUSTRALIA $80,912 $39,137 -51.6%
Austmont $55,980 $2,509 -95.5% (effectively churned)
RABAC Projects $38,097 $0 -100% (zero 2026 transactions)
  • The remaining 3 months of 2026 (Oct-Dec) have historically been a peak season (2025 Oct-Dec totaled roughly $2.27M), so the gap may narrow. We recommend using the same-period (Jan-Aug) comparison tables in §1-2 as the primary basis for management decisions, and treating this table as reference only.

Overall Assessment

  • Top priority for review: Epicure Food Solutions Group, One Hospitality NZ Ltd, Harvey Norman Commercial, CaterBuild — dealers declining on both revenue and order count (§3).
  • Primary revenue-decline targets: HWD-Hospitality World Direct (largest decrease amount, -$183,491), CaterBuild (largest % decrease, -89.3%), GHS, Industry Kitchens, CATERLINK.
  • Many dealers actually grew: PROCHEF, Kitchen Warehouse, SuperModern, Matty's Catering Equipment, ICKE, CEDAR HOSPITALITY SUPPLIES and others — suggesting dealer-specific issues (pricing, service, competitor switching, etc.) rather than an overall market contraction.
  • Industry backdrop: Per "Australian Hospitality Closure Rate & Credit Risk (2026)" in the wiki, the 2026 cafe/restaurant closure rate has worsened to 12.03%, which may partly explain declining dealer revenue via a shrinking end-customer base (estimate — needs dealer-by-dealer confirmation; no direct causal link to any individual dealer's decline has been confirmed).

Confirmed Facts vs. Interpretation

  • Confirmed facts: All tables are measured values directly queried and aggregated from the original Sales Data rows (revenue-recognition whitelist: Inv No issued + Status in {Credit, Invoiced, Confirmed}, based on Inv Date / order count based on orderDate, excluding Cancelled, Hold, and blank).
  • Interpretation/estimate: The causes of decline (competitor churn, project completion, market contraction, unrecorded data, etc.) cannot be determined from this data alone. In particular, dealers showing 0 for 2026 may have fully churned, or the figure may simply lag actual activity not yet recorded — further confirmation (recent order history) is needed.

Reference Documents

  • LIVE SALES DATA (Google Sheets "Turbo Air" > Sales Data tab, live query)
  • Direct row-level re-query of Sales Data (query_sales_data)
  • Sales Data Table Specification & KPI Definitions
  • TAB Sales Performance Data (2021-2026)
  • Sales Performance Data Query Procedure
  • Australian Hospitality Closure Rate & Credit Risk (2026)

Referenced Pages

  • (see the "Reference Documents" section in the answer body)

Gaps Identified

⚠️ Knowledge Gap This answer consolidates 3 original answers that were auto-generated via the turboairbrain.uk/ask site chat, merged into one page on 2026-09-09. Re-verify the evidence with /verify before using it for an important decision.